If you’re here to complain about a fridge you bought in South Africa, this isn’t the place. We’re not an actual complaint department, and most corporations wouldn’t use that term. They’d say “Customer Service” or something. We’re a blog about video games, and using this contact field will just drop a message in the inbox of some writer named Zoey Handley. She can’t refund your PS5.
If, on the other hand, you are trying to reach Zoey Handley, this is definitely the place.